1. General
The NCTI standard / CRM client allows integration of various CRM tools.
Those are:
Act!
DATEV
Freshworks Sales CRM
Goldmine Premium Edition
HubSpot
InteractIO
Lotus Connections
Maximizer CRM
Microsoft Dynamics CRM
Microsoft Outlook + Exchange Public Folder
Netsuite
Notes
ODBC-Databases (Adjustment via SQL-Commands)
Odoo CRM
Pipedrive CRM
Sage CRM
Salesforce CRM
Sugar CRM
Tigerpaw CRM
vCard / LDAP
Zoho CRM
This allows for integration of all your contacts in the company database into the PBX. The following pages show how CRM integration is done with Outlook and Internet.
