1. Scope of services
The possible uses of TAPI are complex and depend on the respective application scenario or the third-party software used. The suitability of NFON Multiline TAPI must be assessed for each respective use case.
The Multiline TAPI has only been tested and approved for use with one terminal per extension.
More complex usage scenarios must be assessed by the customer on their own initiative. NFON accepts no responsibility for this.
The Multiline TAPI is currently provided with the following scope of services:
CTI outbound | From phone outbound | Inbound |
Make Call | Dial - Call seen | Offering |
Hangup during Ringback | Dial - Call with Ringback Hangup | Connected |
Hangup during Connected | Dial - Call connected Hangup | Hangup |