C. Application structure
When using Neorecording Advanced, a POWERplay Web licence is already included. The included licence is valid for 1 simultaneous user. Additional POWERplay Web licences can be purchased.
Function | Neorecording Basic | Neorecording Advanced | INSPIRATIONneo Agent (Add-on) | INSPIRATIONneo Supervisor (Add-on) | Additional POWERplay Web licence | Additional POWERplay Pro Licence | Additional Bulk Download Licence |
Licensing concept | per configured extension | per configured extension | per user | per user | per registered user | per registered user | per tenant |
Bulk recording | ✓ | ✓ | – | – | – | – | – |
Customised recording rules | available as a service | ✓ | ✓ | ✓ | – | – | – |
Encryption | ✓ | ✓ | – | – | – | – | – |
Data compression (reduced storage) | – | ✓ | – | – | – | – | – |
Recording Control CLIENTcommand | – | ✓ | – | – | – | – | – |
INSPIRATIONneo | – | – | ✓ | ✓ | – | – | – |
POWERplay Web | 1 licence included per tenant | 1 licence included per tenant | – | – | ✓ | – | – |
POWERplay Pro | – | – | – | – | – | ✓ | – |
Bulk Download | – | – | – | – | – | – | ✓ |
Online storage | per usage | per usage | – | – | – | – | – |
Installation Overview
Licensing name | Description |
Set-up Neorecording Basic | Neorecording Basic is aimed at users who want to record all conversations in bulk. This means that recording is automatically started at the beginning of a call and automatically ended once the call has been completed. Includes the initial set-up of the user, the configuration of all needed telephones as well as the web-based start guide, the quick start guide and an interactive help function. |
Set-up Neorecording Advanced | Includes the initial set-up of the user, the configuration of all needed telephones as well as the web-based start guide, the quick start guide and an interactive help function. Furthermore, a virtual training with an NFON trainer (train-the-trainer, 2 h) as well as support after the set-up and a "go-live support" (through an NFON consultant, 1 h) is included in the service. |
Set-up INSPIRATIONneo | The quality management set-up service is an additional service to the Neorecording package. This includes the initial set-up of the user and the configuration of all needed telephones as well as the web-based start guide, the quick start guide and an interactive help function. Furthermore, a virtual training with an NFON trainer (train-the-trainer, 4 h) as well assSupport after the set-up and a "go-live support" (through an NFON consultant, 2 h) is included in the service. |