A. General Information
1. What is NFON Softphone Pro?
What is NFON Softphone Pro?
NFON Softphone Pro is a software phone.
The software solution offers various CTI interfaces, such as TAPI, Outlook, LDAP and many others.
Softphone Pro CSTA is a special CTI interface for connecting desktop phones, for example, from the manufacturers Cisco, SNOM, Yealink etc. and a personal computer.
This documentation is intended to support the use of the software application and to describe its most important functions.
Subject to change
Version 8 / 03/2026 (EN)
2. Prerequisites
Prerequisites
Softphone Pro is only available for Cloudya Premium customers.
Windows
The software is compatible with the following 64-bit Windows operating systems:
Windows 10
Windows 11
Hardware requirements:
Processor: min. i3 processor recommended
Memory: min. 8 GB RAM
Linux
The software is compatible with the following 64-bit Linux operating systems:
Ubuntu 20.04+
Debian 11+
macOS
The software is compatible with the following macOS operating systems:
Sequoia 15
Sonoma 14
Ventura 13
Hardware requirements:
M-processor based devices (M1, M2, M3+)
3. Installation
Installation
Download the installer under Downloads.
Execute the installer file.
Please note that admin permissions are required.
Follow the instructions of the installer to finalise the installation.
You can now use Softphone Pro.
Note
Your login details are your Cloudya email address and password.
4. Managing licenses by the admin
Managing licenses
To access, view and revoke licenses, go to User Management Application manual > Managing licenses by the admin.